GALAPAGOS JEWELRY uses DHL Carbon Neutral Shipping.

Online orders are processed and shipped within 15 working days. We ship internationally and delivery times can vary. Any orders placed over the weekend or during public bank holidays will be processed after the next working day.

Once your order is shipped, we estimate you will receive your order within 15 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.Please make sure your shipping address is correct. Orders that are returned because of an invalid address may incur a shipping charge if they are reshipped. After an order has been delivered to the correct shipping address, we cannot be held responsible for any lost or stolen packages.

Please note that for orders shipping internationally there is likely to be a customs charge upon arrival of your package that is determined from country to country. DHL will be in touch with you directly to facilitate that payment.